Refund policy

Due to the nature of how our pieces are made we do not accept returns, refunds, or exchanges for reasons of quality and hygiene. Our pieces cannot be resold once purchased, as each item is uniquely handcrafted and curated in small batches using real flowers.

In the event that your order arrives damaged or in unwearable condition, please contact us within 48 hours of delivery at coquette28jewelry@gmail.com with your order number and clear photos of the item.

Store credit may be offered on a case-by-case basis, depending on the situation and the extent of the damage.

Thank you for understanding.